PCI Compliance Overview (Arryved Pay)

PCI Compliance Overview (Arryved Pay)

What Is PCI Compliance?

PCI Compliance is a security standard mandated by major branded credit card companies to help ensure the security of credit card transactions in the payments industry. 
When you onboard with Arryved Pay, you’re you’ll need to complete the process to become compliant. This guide shows you how to get started with your Arryved Pay PCI Compliance.  

Prerequisites

  • The info in this guide is exclusive to merchants processing on Arryved Pay. 

Limitations

  • If you fail to become compliant, you’re charged an additional monthly fee until you pass compliance. 

  • Questions and concerns about PCI Compliance are to be handled by the Security Metrics support contact provided in your welcome email or this guide. The Arryved Support Team has little power in assisting with PCI Compliance. 

How It Works

Everything Is In The Welcome Email!

7-10 days after your first transaction on Arryved Pay, you’ll receive a welcome email from our PCI partner, Security Metrics that’ll include:

  • A link to the PCI portal with login instructions.

  • Instructions to complete your PCI compliance.

  • A contact to reach out to with any questions or concerns. 

Look for the Subject: [Your Brand] PCI Enrollment for [Your Company Name]. 

You'll receive a follow-up email to remind you to complete your PCI Compliance. 

Not Getting A Welcome Email?

Reach out to Security Metrics for assistance:
  1. enroll@securitymetrics.com
  2. 801-705-5700 
Security Metrics can't help you enroll without your Arryved Pay MID. Here's how to retrieve it from your Arryved Portal:
  1. Log into your Arryved Portal as a Super Admin.
  2. From the left side navigation, click Company Settings.
  3. Click Configuration.
  4. From the company configuration page, click on one of your Company Locations (you may only have one).
  5. Under your 'Payment Processors' list, look for a column labeled 'Connection Id', your Arryved Pay MID will be in this column next to any agent that says 'FULLSTEAM'
    1. Your MID is formatted like this: ArryvedPay.[YourCompanyName].[UniqueNumber]

Getting Stuck On This Question?

When completing the PCI compliance questionnaire, some folks get stuck on this particular question, so we're here to provide the answer for you!

Question: Please select your credit card processing method:
Answer: FullsteamPay Hosted Payments


Support Contact

If you need any PCI-support from Security Metrics post-enrollment, use the support contacts here for next time:

Email: support@securitymetrics.com

Phone: (801)-995-6855

Next

Please complete your compliance by the deadline provided to avoid a higher monthly fee. Reach out to the Compliance Team with any questions or concerns. Their contact info can be found in your welcome email. 



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