How To Request Bulk Gift Card Changes

How To Request Bulk Gift Card Changes

What Are Bulk Gift Card Changes?

If you need to make an adjustment to a large amount of Gift Cards at one time, let's say 30 + cards, you'll need the help of an Arryved Support Specialist. This article will show you how to request a bulk change. 

Prerequisites

  1. You must have a Gmail account in order to grab the Google Sheet template. 

How It Works

We require that you download the Google Sheets file/template and attach it to your request email. 

Download The File

  1. Click Google Sheets file/template
    1. Please notice that there are greyed-out examples of how the template should be filled out. These examples should be removed when you input your own values.
  2. Select File
  3. Select Download
  4. Select "Microsoft Excel (.xlsx)"
  5. From here, you may open the file and edit as needed.
  6. Once done editing, please save the file, attach it to an email and send it over.
  7. Our staff will review for formatting and submit it to the developers to upload.
    1. If formatting requirements are not met, we will spell out where the issues are to be fixed.

Template Columns

There are 5 columns in this sheet to fill out. 

Column 1

The number associated with the gift card account.

Column 2

Name or description that you can customize for that gift card. This is optional.

Column 3 

Enter "ADD" or "SET" in each row to let us know what you would like to do with the value of that card.
  1. SET puts the value of the gift card to that exact value.
  2. ADD will increase the value of the gift card

Column 4 

Input the monetary value that you would like based on the SET or ADD preferences.

Column 5

You may because we do not own the gift card liability, we require that you check your liability after we make the upload to determine the accuracy of the upload.
  1.  place a max value that you do not want a card to exceed for an ADD upload.
Next
  1. Because we do not own the gift card liability, we require that you check your liability after we make the upload to determine the accuracy of the upload.
  2. When you're ready, attach the URL of the Google Sheet with an email to support@arryved.com. In the email, mention you're requesting a bulk gift card change. 

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