TransLink Online Services

TransLink Online Services

TransLink Online Services

TransLink is a user-friendly, online reporting system that helps you manage your merchant payment card business from any internet-enabled device.  Upon approval of your TSYS merchant account you will have access to TransLink through a 60 day free trial. It is encouraged that you register for TransLink to take advantage of the free trial to see if it will be useful to your business. Registration instructions are provided below.

How It Works

The following are some of the features that are useful to you:
  1. Merchant Statement availability, both present and past.
  2. Ability to respond to chargeback inquiries.
    1. Online services provide earlier access to this statement and chargeback details as opposed to waiting for the paper copy in the mail.
  3. Transaction/batch details and history.
  4. Easy access to tax documents.

TransLink Online Registration 
  1. If your business has previously opted out of Translink, you will be unable to register and login.
  2. If someone else has previously registered at your business, they will be the only one authorized to access Translink as it is email specific.
  3. If you have registered and have forgotten your password, you may try the 'forgot password' option to retrieve it. 
If you are unable to register or have issues with the 'forgot password' option, you will need to call TSYS for assistance at (800) 654-9256.

Instructions
  • Go to https://translink.transfirst.com
  • Click on Register.
  • Type in your Merchant ID.
    • This number always begins with 543 and is 16 digits.
  • Create a password.
    • Instructions for password creation are to the left of the screen.
  • Choose a contact email address that will be used for the TransLink account.
  • Enter the email again for verification.
  • You will now have a choice of how you would like to verify the account for security. 
    • Click the drop down and choose between DDA (bank account TSYS has on file for your deposits), SS# (Social Security # of the signer on the merchant account) or Tax ID (Federal Tax ID/EIN).
    • Type your choice in the last box
  • Click on Register.
  • You will be prompted to set up Multi-factor authentication upon registration

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