Advanced Events With Arryved Web Solutions

The Advanced Events solution is equipped with tools to help you create and manage your ticketed events with ease. With the powerful plugin, you can create physical, virtual, or hybrid events and sell tickets through your Web Solutions Shop. Use the handy app to manage registrations and check-ins on a smartphone or tablet. 

This guide walks you through creating events, selling tickets, and managing check-ins using the Advanced Event tools.

Prerequisites

• Advanced Events is an advanced service for your Web Solutions Shop. If you don’t currently have it activated, reach out to web-solutions-support@arryved.com if you’re interested in adding it to your Arryved Web Solutions service suite. 

• You’ll need a smartphone or tablet to check in guests arriving at the event. This can be an off-duty POS device or another dedicated event device. 
  

Limitations

• Tickets and events created and sold through your Arryved POS can’t be managed on the Check In app. They must be created and sold through your Arryved Web Solutions Shop. 

How It Works

The following steps will show you how to:

1. Create an event

2. Create ticket(s)

3. Manage guest check-ins 

4. Test your event for quality assurance

Creating Events

To create an event, you’ll create a Product for your Web Solutions Shop. Make it a Single Product if you’re selling one ticket type, or make a Variable Product if you’re selling different ticket types or tiers. 

1. Log in to your Arryved Web Solutions account.

2. From the left side navigation, click Products.

3. Click Add new product.

4. Enter the title of the event in the Product Name field.

5. Give the event a short description. 
   

6. Scroll down to the Product data section. In the dropdown, select Single product or Variable product. 

7. From the left side bar under ‘Product Data’, click Event settings. 

8. Check the box next to ‘Is this product an event?’. That will trigger the rest of the event settings to appear. 

9. Fill out the Event Settings as needed, then continue to the next step, ‘Creating Tickets’. No need to save your work just yet.

Creating Tickets

1. Under ‘Product data’, click Ticket Settings. 

2. Fill out the ticket settings as needed. These will be the base settings for either a single ticket or variable tickets. 

• If you need help filling out the fields, reference the Ticket Configuration guide. 

If this is a Simple Product, you can hit Publish (on the right sidebar) after completing these Ticket Settings. If you need to create Variations, continue to the next step below before publishing. 

Variable Tickets 

After you’ve filled out the general Ticket Settings, you can create Variations of the ticket by first creating ‘Attributes’, then adding and editing those attributes under ‘Variations’. 

• Use the Event Product Variations guide for full instructions. 

After editing all Variations, hit Publish on the right sidebar. 

Discounted Tickets

If you want to offer discounted tickets to industry folk, members of your loyalty program, pre-sale, or something else, you can achieve that by creating Shop Coupons! 

Quality Assurance 

At least 3 days prior to the event, it is important to test out your tools - place a test order for a ticket on your shop, log into the Check Ins app, and test out checking in the test ticket.

Things to test:

• Are you able to log into the check-in app? 

• Did you receive a ticket purchase confirmation email?

• Did the ticket scan properly? 

• Do you want to check in guests some other way instead of scanning?

Managing Check-Ins

You’ll use the handy FooEvents Check Ins App, on a phone or tablet of your choice, to manage your registration list the day of the event.

App Setup

1. Grab the phone or tablet you plan to use for event check-ins.

2. Download the app here.

3. Open the app and log in.

• Shop link: https://shop.yourcompany.com

• Username: Your shop username

• Password: Your shop password

Checking In Guests

1. In the app, click on the event you want to manage. You’ll see a list of attendees.

2. Under the event name and date, click Expand Details. 

• From here, you can get a quick overview of how many attendees have checked in and other event information.

3. Use the Search Bar to find an attendee or use the Filter tool to narrow the list.

4. Here are your options for checking the guest in:
   

• Auto check-in with scan: To speed up the process, turn on Auto check-in. Click the settings gear icon in the top right and check the box next to Auto check-in. Then, use the camera on your phone or tablet to scan the attendee’s ticket(s). 

• Manual: Clicking on a single attendee opens up a window with their information and check-in tools. Click Check-in, Check-out, or Cancel. 

• Bulk: From the attendees list, click Bulk Update. Select one or more attendees. Use the buttons at the bottom to update their status
  

Watch the video below to see how auto check-in works :

Other App Settings 

Use the Offline Mode setting for when your event is in a location without that can’t connect to internet or a hotspot. With this enabled, you can check in attendees without needing internet access. Your device will sync the check-ins once you connect to internet later.

There are a few other settings that might be relevant to your situation like using a Bluetooth barcode scanner or restricting check-ins to the current day only. Browse the settings and see what you might need. 

Troubleshooting

If you have issues with checking in or ticket purchases during our support hours, reach out to our support team - web-solutions-support@arryved.com. 

If you run into check-in issues on the day of the event, you have the ability to check in guests in the admin dashboard of your online shop. While less convenient, it is a good fallback tool. Log into the dashbaord, and head to FooEvents > Express Check-In. Search by name, ticket number, or email:

Related Articles

Simple Products

Variable Products

Shop Coupons

Ticket Configuration

Event Product Variations