What Is Altered Tab Forensics?

Altered Tab Forensics is a report that records any voided payments or orders with items removed. This article provides an overview of the report. 

Limitations

• This report takes a lot of power to generate. It can only be viewed for a single date. 

How It Works

Find The Report

1. Head to your Arryved Portal.

2. From the left side navigation, click Reporting.

3. Click Operations.

4. Click Altered Tab Forensics.

5. Use the calendars to select a date to view the report. 

6. Click Preview or one of the Download options. 

Column 1

The first column to the far left names the type of event that took place for the tab. Subsequent rows in this column are empty until another event takes place on the tab. 

• RUNNING TAB = The start of a new tab

• ORDER EVENT = Items added to the order screen.

• PAYMENT EVENT = Card was put on file or payment was accepted or voided. 

• NO PURCHASED ITEMS! = A $0 tab was closed out to cash. 

Column 2

The second column shows a timestamp of the event next to its description which is displayed in the first column. Below the timestamp are any Inventory Items associated with the event. 

Column 3

In the third column, employee names are displayed in the same rows with the timestamp in column 2. In rows that have an Inventory Item in column 2, will have the Unit Size associated with the item next to it, in column 3. 

Column 4

Column 4 has a few different types of data, 

• A row will have a 6-digit check number that is assigned to the tab in Arryved Service. The subsequent rows of data belong to this tab until you see the next check number.

• Under the check number, you’ll see order numbers. This tells you how many individual orders were on this tab.

• Under each order number, you’ll see the price of the item associated with the order. The Inventory Item is to the left, in column 3. 

• Under the item prices, the method of payment capture will be stated if payment was involved. 

Column 5

The last column on the right tells you the final event that took place for each item on each order. 

• CREATE = Time the tab was created. If no items were entered on the order screen before tapping Send, the state will remain in CREATE. This is also displayed next to a payment event at the time the payment was successful.

• SALE = The time the order was placed.

• CANCEL = The payment was voided. 

• UPDATE = The item was removed from the tab after it was sent. This requires the ORDER_ITEM_VOID Labor Role Permission. 

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