Dual Pricing Processing FAQs

Frequently Asked Questions regarding your processing fees, TSYS statements, and ACH deposits for those who’ve implemented Dual Pricing with Arryved. 

What is the Flat Rate for Dual Pricing?

If you’re implementing Dual Pricing for your location, you’ll switch from your usual variable Interchange + processing rate with Arryved to the new Dual Pricing Flat Rate of 3.99% which eliminates fluctuating processing costs! This fee is deducted through your daily discount instead of through your monthly billing.  

What is catch-up billing?

We’ll use a hypothetical situation to explain catch-up billing: 

• Let’s say you launch your Dual Pricing on June 1st and TSYS approves your Merchant Change Form on June 10th. 

• From June 10th - June 30th, the Flat Rate of 3.99% is deducted from each of your daily ACH deposits. 

• Now, here’s the ‘catch-up’ part: Your June TSYS statement will deduct 3.99% from the full total of your June 1st - June 9th transactions.

• You won’t be charged the Interchange + rate at all in the month of June. 

• Moving forward (July onward) you’ll be charged the 3.99% Flat Rate daily. 

• Catch-up billing only applies to the first month your Dual Pricing is launched and it’ll appear on your TSYS statement for that month. 

What does the Flat Rate include? 

The Flat Rate of 3.99% includes:

• Interchange Rate

• Per-transaction Fees

• Batch Close Fee 

To learn more about your fees not included in the Flat Rate, refer to the Fee Structure Overview.

When does the Flat Rate go into effect?

The Flat Rate will start to come out of your daily deposits as soon as TSYS has processed your Merchant Change Form within the month you launch your Dual Pricing.

Because TSYS only allows one processing rate per billing cycle, you’ll be charged the Flat Rate for the entire month you launched your Dual Pricing, via ‘catch-up billing’.

How does Dual Pricing affect my ACH deposits?

The Dual Pricing Flat Rate of 3.99% is deducted from your daily ACH deposits, rather than your monthly billing withdrawal. Your deposit schedule won’t change. If you need a refresher on your deposit schedule, refer to the ACH Credit Card Deposit FAQs. 

What changes will I see on my monthly TSYS Statement? 

In the ‘Deposits’ section of your TSYS statement, you’ll see that your ‘Fees Paid’ are deducted daily from your ‘Total Amount of Sales’. This is the 3.99% Flat Rate that’s deducted from each of your daily ACH deposits.  

Now, let’s look at the ‘Fees’ section at the bottom of your TSYS statement: 

1. ‘TOTAL FEES’ (77.90 example) is the sum of the fees that are listed under the ‘Description’ column. Those are your other monthly fees that are not included in the daily Flat Rate of 3.99%. 

2. The Box below the Description section shows your discount/fees breakdown:
   

1. Discount = 3.99% of your full total card transaction sales for this billing cycle.
   
2. Fees = This is the same as the ‘TOTAL FEES’ shown to the right. 
   
3. Fees Paid = On the first month of your Flat rate, this total will be different from your Discount (above) because it includes your catch-up billing deduction. If the two totals differ by just a few cents this means there was rounding that took place when calculating each of your daily deposit fees, that’s normal.
4. Amount Deducted = The difference between your Discount and Fees Paid (due to rounding or catch-up billing). This is the amount that was actually charged for your additional fees.
   

Related Articles

Dual Pricing Overview

ACH Credit Card Deposit FAQs