At Arryved, we want to be transparent with you. You may be wondering what fees you’ll be paying and why. This guide provides details about the various fees associated you’ll see on your TSYS statement.
To view your TSYS statements online, you need to be registered with TransLink online services. Otherwise, statements are mailed to you.
The actual dollar amounts of the fees are not mentioned in this guide because they may fluctuate over time or vary depending on the Merchants' processing volume or business operations.
The Arryved Platform fee may or may not be billed through your TSYS statements.
If you’re using Dual Pricing with Arryved, your fee structure is a bit different. Refer to the Dual Pricing Processing FAQs.
This is the one-time application fee you pay for onboarding your Merchant account with TSYS.
If you need to make a change to your ACH account information, you’ll be charged a small change fee. You’ll be charged this fee each time you need to change.
If you receive a chargeback from a guest who made a purchase in your establishment, you’re charged a small fee for TSYS to process the chargeback. This fee is collected whether you win the dispute or not. You’ll be charged this fee for each chargeback that occurs.
The chargeback fee is billed on your monthly TSYS statement.
This is the monthly fee for the maintenance of your TSYS account.
TransLink is an online reporting system that allows you to view and manage your TSYS statements online. There’s a monthly fee to use this product from TSYS. As a new Merchant with Arryved, you’re automatically enrolled in a 60-day free trial. Once the trial ends, you’re charged the fee unless you opt out. If you opt out of TransLink, you’re statements are sent to you in the mail.
Learn more about TransLink Online Services.
Fixed Acquirer Network Fee (FANF), is a small monthly fee that’s required to accept Visa card transactions. The fee may be increased if you’re transacting across multiple locations.
Arryved charges a competitive monthly fee to use our wide range of products and services. If this fee is billed through your monthly TSYS statement, it’ll be labeled as ‘Terminal Support Fee.’
Payment card industry (PCI) compliance refers to the operational standards businesses follow to secure and protect card data that’s transmitted through card processing transactions. PCI standards for compliance are developed and managed by the PCI Security Standards Council and facilitated by your Payment Processor, TSYS.
You’re required to complete your PCI SAQ annually and if prompted, the scan is quarterly.
If your compliance is validated, you pay a smaller quarterly fee.
If your compliance is not validated, you pay a larger quarterly fee plus a monthly non-compliance fee.
Quarterly PCI fees are billed in January, April, July, and October.
If your compliance isn’t validated within 180 days after you’ve initially onboarded, there’s an additional monthly fee.
Learn more with the Intro To PCI Compliance.
If you’ve been onboarded between January - May, you’re billed in June.
If you’ve been onboarded after May, you’re billed in December.
This annual fee is required to accept Mastercard transactions, billed in December. The fee may be increased if you’re transacting across multiple locations.
Accessing Monthly TSYS Statements