What Are My Arryved Pay Bank Deposits & Withdrawals? 

With Arryved Pay, your credit and debit card sales are released to your business bank account 2-3 business days after the original transaction date (2 days with accelerated funding, 3 days with standard funding). Somewhere around the 2nd-5th of each month, you’ll also see a withdrawal from your account deducting your monthly merchant account fees (non-transacting fees).

The Merchant Deposit Report
in your MerchantTrack Portal records each of your bank deposits and can help you reconcile your bank statement. Keep reading this guide to learn how. 

Prerequisites

• You must have access to MerchantTrack, your Arryved Pay processing portal. Contact Arryved Support if you need access. 

How It Works

Accessible from your MerchantTrack Portal, your Merchant Deposit Report records each batch of funds released to your bank. Compare the “Net Amount” in the report to the total that was deposited into your account. This will help you reconcile your bank deposits and catch any possible errors. 

Access The Merchant Deposit Report 

1. Log into your Arryved Portal as a Super Admin. 

2. From the left side navigation, click Company Settings.

3. Click MerchantTrack SSO.

4. Click the Sign In button on the screen. 

1. Your MerchantTrack Dashboard will open in a new tab. 
   

5. From the left-side navigation options, click Reports.

6. Click to open the Merchant Deposit Report.
   

7. Select a Month and Year to view the report. Keep your Time Zone intact. 

8. Click Submit.
   

Reading Your Merchant Deposit Report

Below is a snapshot of what your Merchant Deposit Report could look like. Let’s go over some of the important columns: 

Funding ID: A unique ID assigned to each deposit. Click on one to see details of each transaction associated with that deposit. 

Date: This is the date that the deposit hit your bank account. This is NOT the date that the transactions took place. 

• To see the original transaction dates, click on the funding ID to see transaction details and look for the “Auth Date” column.

Sales Total: Any row with a Sales Total indicates there was a bank deposit. A row with a Sales Total of $0.00 means there was a withdrawal (or debit) to your account deducting your monthly merchant account fees. You’ll generally see the withdrawal between the 2nd and 5th of the month. 

• To see a breakdown of your monthly fees, click on the Funding ID and scroll to the bottom to find the “Non-Transaction Fees” section.

• Monthly fees are withdrawn in the following month. So, a withdrawal in February is deducting your monthly fees for January. Terminal (card reader) lease or purchase fees are withdrawn two months later. 

Total Fees: For bank deposits, this is the total of daily processing fees deducted from your Sales Total. Fees are collected before your funds are deposited. For withdrawals, this is the total of your monthly merchant account fees. 

Net Amount: This is the final amount that was deposited into your bank account after fees, refunds, and chargebacks. If the number in this column is in parentheses, that means it was a withdrawal (debit) showing the total of your monthly merchant account fees. 

Reconciling Your Bank Deposits

Now that you have your Monthly Funding Report handy, compare it to your bank deposit and withdrawals to reconcile the amounts. 

1. Find the Net Amount next to the date you want to reconcile. 

2. Compare the Net Amount to the amount deposited to your bank on the same date. 

• In your bank account, look for the deposit descriptor “FULLSTEAM SV# [account number] Business Name”.

Found A Mismatch? 

Bank deposit errors are rare, but they can happen. That’s why it’s important to reconcile your statements! If you do come across an error in your funds, please reach out to Arryved Support for assistance. 

• support@arryved.com

• (720) 310-0361
  

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