To sell gift cards online, you need to create new Inventory Items or Unit Sizes as incremental gift card amounts (such as $10, $25, $50, and $100 gift cards).
When a gift card is purchased online, you’ll fulfill the order and load the physical gift card balance in Arryved Service.
Then, deliver the physical gift card to the guest or set it aside for pickup.
Use the How To Sell Gift Cards Online guide for full instructions.
No. Arryved Online has 5 Order Modalities you can choose to use or not use: Pickup, Curbside, Delivery, In Person, and Ship It. You aren’t able to change the names of these Modalities, nor can you create custom ones.
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No. You pick one set price for each your Delivery Fee and Shipping Fee and it’s then applied to all orders that come in from the Delivery or Ship It Order Modalities.
No. If a guest has a Discount Code, it’ll apply to their entire online order, no matter what items are in the cart.
No. You can’t limit the amount of a certain Item Type that a guest can purchase online. But, you CAN limit the number of total items ordered or the number that a specific item is ordered.
In your Online Store Settings, find the Max Number of Items Per Order field.
On an Inventory Item’s page, find the Max # per Guest Order field.
In Arryved Service, there are two additional screens you can activate to help you view, manage, and fulfill your Arryved Online orders; The ORDER screen or the Order Fulfillment Screen. They have their own benefits, here are some quick considerations:
This screen is enabled per Venue. It’ll show all tabs from all Venues and channels, but you can toggle to the Venue view, and then the screen only shows orders from that Venue (i.e. your online Venue).
Orders are in the form of digital tickets (like a simplified KDS screen).
Order information is shown, but not the relevant contact/delivery/pickup information.
Read the ORDER Screen Overview for more information.
Order Fulfillment Screen
This screen lives under a button on the STAFF options.
This screen only shows orders from Arryved Online.
It includes the order info and the guest’s contact information.
Read the Order Fulfillment Screen Overview for more information.
Read How To Manage Online Orders In Arryved Service to help guide your decision, but we strongly recommend using the Order Fulfillment screen to manage Arryved Online orders.
If you are managing Arryved Online orders through your general TAB screen in Arryved Service (where all tabs are managed), you may have a preference set where tabs that were not marked complete (via the Pickup, Delivery, Curbside buttons) roll over to the next day.
The discrepancy is caused because the money was collected the day the order was placed and appears on your bank deposit. But the tab’s sales data is recorded in Arryved reporting on the day it was marked complete.
Contact Arryved Support to disable the preference that allows Arryved Online tabs to roll over to the next day. When this is disabled, Arryved Online orders are removed from the TAB screen at the end of the day and the sale will be recorded on the same day payment was collected.
The Pickup, Curbside, and Delivery buttons are intended for your staff to keep track of what orders have been fulfilled and arrived to the guest for the day. They are not meant to keep track of sales.
We also encourage you to use the Order Fulfilment screen to manage Arryved Online orders rather than the TAB screen.
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