Have a brand new Epson printer you need to set up? Or are you trying to re-configuring your existing Epson printer? This article shows you how to configure your Epson printer using an Ethernet cable. Luckily, the hardwired approach is a simple plug-and-play setup.
A strong and reliable network is the first step in setting up a successful POS system. Please read the following guides if you haven’t already,
You’ll need your Epson printer, the paper to load it, an Ethernet cable, and a live Ethernet Port.
This could be a wall port or a port attached to your internet router or switch.
Plug it in
Load paper
Get the IP address
Enter Merchant Peripheral in Arryved Portal
Place the printer close enough to the live Ethernet port so the cable can reach it.
Grab the Ethernet cable and plug one end of it into the back of the printer.
Plug the other end of the Ethernet cable into the live Ethernet port.
Plug the printer’s power cord into an outlet. You may need an extension cord.
Grab the paper (and ink ribbon if needed) for this printer.
Open the paper chamber by lifting the gray latch on the top of the printer upward.
Load the paper (and ink ribbon if needed).
Close the paper chamber.
Test the paper by pressing the feed button on the printer and see if it comes out properly.
Here’s what type of paper and ink ribbon you need for each printer type. We’ve provided links to purchase through Amazon, but you can try a different retailer that you’re familiar with.
Epson TM-m30II (Wireless & Ethernet) / TM-T20ii (Ethernet) / TM-88V (Ethernet)
Thermal paper: 3 ⅛” x 230” → Purchase on Amazon
Epson TM-U22OB (Wireless & Ethernet)
Single Ply or 2-ply paper: 3” x 90” → Purchase on Amazon
Ink Ribbon: ERC-38 (black, black/red) (0.55" x 0.63" x 0.67") → Purchase on Amazon
Turn the printer on.
A sheet will print with the IP address and other information. This could take up to 2 minutes to print.
Look for “IP address” and a string of numbers on the sheet.
If a sheet didn’t print,
look for the pinhole on the bottom labeled “SW” and use a pen or pointy object to click the button. Hold down for 3 seconds, and wait for the sheet to print.
If a sheet still doesn’t print,
Check your Ethernet cable is plugged in properly.
Check to see if the Ethernet port is actually live.
Take the Ethernet cable out of the printer and plug it into a PC computer and see if you can access the internet (try google.com). You’ll need to disconnect your computer from the WiFi first so it can pick up the Ethernet network.
If that doesn’t work, you could plug the Ethernet cable directly into your router or switch instead of the wall port.
If you can’t access the internet, contact your Internet Service Provider or IT Specialist for help.
Once you have the printed sheet with the IP address on it, you’ll enter this printer into the Merchant Peripherals page of your Arryved Portal.
Head to your Arryved Portal.
From the left side navigation, click Devices.
Click Merchant Peripherals.
Read How To Enter Your Peripherals In Arryved Portal for a refresher on how to fill out all the fields.
In the Device ID field, enter the IP address found on the printed sheet.
Click Save.
You’re all set! Send a few test prints from your POS. You can select this printer to print in Arryved Service.
Close Arryved Service on the POS device and reopen it. This will update with the changes made in your Arryved Portal.
Log into Arryved Service → STAFF → Settings → Printers.
Tap on any of the ticket types to select a printer. The printer names match how the names were entered into the Merchant Peripherals page of your Arryved Portal.
Head to the TAB screen and send a test order.
Epson Printer Setup Guide (Wireless EpsonNet)
How To Enter Your Peripherals In Arryved Portal