Have a brand new Epson printer you need to set up? Or are you trying to re-configuring your existing Epson printer? This article shows you how to wirelessly configure your Epson printer using the EpsonNet Config on an Android device.
Grab one of your Arryved POS Devices.
A strong and reliable network is the first step in setting up a successful POS system. Please read the following guides,
These instructions are for setting up your printer using an Android device. Mac and PC should work the same as long as you are using Google Chrome as the browser. Some steps in this guide may work or look a little differently.
If your printer will be Ethernet wired, use the Epson Printer Setup Guide (Ethernet) instead.
If you prefer to use the TM Utility app instead or if the EpsonNet Config isn't working properly, use Epson Printer Setup Guide (TM Utility) instead.
Here’s what type of paper and ink ribbon you need for each printer type. We’ve provided links to purchase through Amazon, but you can try a different retailer that you’re familiar with.
Epson TM-m30II (Wireless & Ethernet) / TM-T20ii (Ethernet) / TM-88V (Ethernet)
Thermal paper: 3 ⅛” x 230” → Purchase on Amazon
Epson TM-U22OB (Wireless & Ethernet)
Single Ply or 2-ply paper: 3” x 90” → Purchase on Amazon
Ink Ribbon: ERC-38 (black, black/red) (0.55” x 0.63” x 0.67”) → Purchase on Amazon
Begin with the printer turned off.
Make sure the WiFi dongle (USB Stick looking-thing) is connected to the printer. this will grab the WiFi signal we need.
Find the pinhole marked “SW” on the underside of the printer.
Find it next to the phone jack. It may be under the plastic panel that is easy to peel off.
Use a pen, paper clip, or small pointy object to press and hold the button in the pinhole.
Continue holding down the SW button, and at the same time press the power button once, located on top of the printer.
Continue holding SW for about 3 more seconds until the first status sheet prints.
Now, release the SW button and wait about 10-30 seconds for another sheet to print the sheet to print reading “SimpleAP Start”
Some printers may take up to 2 minutes to print the sheet. If the SimpleAP Start sheet does not print after 2 mins. Try again beginning at step 1.
Your printer is now broadcasting its own WiFi network that you’ll connect to your Android device.
Grab your Android POS device and find the Settings app (usually a gear icon on the home screen).
Tap Connections.
Tap WiFi.
Tap EPSON PRINTER from the list of available networks.
Password:12345678.
If you can’t connect, begin again from step 1 of this guide.
If you successfully connect, the network reads "connected without internet," that's ok.
If you see an additional prompt about the connection, choose “Connect One Time.”
Now that your device is connected to the printer’s network, it'll allow you to access the EpsonNet config website.
From your Android device, open Google Chrome.
You can use a different internet browser, but we like Google Chrome.
In the URL bar (the place where you would type in a website), type in the IP address: “192.168.192.168” and press the enter key on the keypad.
You’ll see an alert that the connection is not private, that’s ok! The network can only be connected to one device at a time.
If you don’t see the alert, please verify you’re connected to the EPSON_PRINTER network (step 2), your device may have attempted to auto-reconnect to another network. Also, double-check that you entered the IP address correctly into the URL.
Tap Advanced.
Tap Proceed to 192.168.192.168 (unsafe).
A sign-in page will populate with a username and password.
Username: “epson”
Password: [The printer's serial number]
Find the serial number on a sticker on the back of the printer. The serial number is case-sensitive.
If the serial number doesn’t work for the password, try “epson” instead.
Tap Sign In.
You’ll be taken to the EpsonNet Config home page with a dashboard of metrics for your printer. Here, you’ll add your POS network to this printer’s configuration.
Under the Configuration section of the left side navigation, tap Wireless.
Find the SSID field and delete “EPSON PRINTER.” Replace with the name of your wireless network used on your POS devices.
Type the name exactly as it appears. Pay attention to spaces, special characters, and capitalization. The setup will fail if this is not exact.
Find the WPA Pre-Shared Key field.
Enter your WiFi network password here.
Type the name exactly as it appears. Pay attention to spaces, special characters, and capitalization. The setup will fail if this is not exact.
Press Send at the bottom of the page.
You’re then taken to a screen that reads “Configurations sent.” Press Reset.
The printer takes about 60 seconds to reset and apply the changes. When finished, another sheet prints out.
Connect your Android device back to your POS network from the Android Settings.
Your printer then prints another small sheet with an IP address on it. Additionally, the WiFi symbol on the printer changes from blinking to a steady light. These are both good signs that your printer has now been added as a client on your network.
Keep the sheet with the IP address on it. This will be needed for the next steps.
Head to your Arryved Portal and enter this printer into your Merchant Peripherals or change the IP address if this printer already exists in your Portal.
Arryved Portal → Devices → Merchant Peripherals.
Read How To Enter Your Peripherals In Arryved Portal for a refresher on how to do so.
Enter the IP Address of the printer that is on the printed sheet into the Device ID field.
From your Android device, open Google Chrome.
In the URL bar (the place where you would type in a website), type in the Printer’s IP Address (the same one you just entered as the Device ID in Merchant Peripherals) and press the enter key on your keyboard.
Tap Advanced.
If you do not get the alert, shown to the right then please verify you are connected to the correct network (the network used for your Arryved POS).
Tap Proceed.
A sign-in page will populate with a username and password.
Username: “epson”
Password: [The printer's serial number]
If the serial number doesn’t work for the password, try “epson” instead.
Tap Sign In.
From the left navigation under Configuration, Tap TCP/IP.
There may be two TCP/IP buttons, use the one under the Configuration section.
Under the Acquiring the IP Address field, tap Auto and change it to Manual.
Tap Send at the bottom of the page.
Tap Reset on the next page.
You’re all set! Send a few test prints from your POS. You can select this printer to print in Arryved Service.
Log into Arryved Service → STAFF → Settings → Printers.
From your list of printers to choose from, the printer names match how the names were entered into the Merchant Peripherals page of your Arryved Portal.
If you can't get a test order to print, try the configuration process again beginning at step 1 of this guide. If you're still having issues, reach out to the friendly voices at Arryved Support.