What Is The Individual Closeout Report?

The Individual CO report can be accessed in Arryved Service and shows a breakdown of sales totals for the shift from the employee who printed the report. This report is helpful for businesses whose employees track their own banks and cash out at the end of their shift. Or, if each cash drawer manages its own cash bank. This report is used for any type of individual cash bank closeout. 

*The Individual CO is also the place in Arryved Service where employees can manually enter tips into their respective tabs or adjust a tip. 

Prerequisites

• To add the Individual CO button to the STAFF screen in Arryved Service, an Arryved Portal Super Admin must enable the 'Show the Individual closeout button' Location Preference.

• Use this article if you're not using Cash Actions. If you have Cash Actions enabled for your location, refer to the Individual CO With Cash Actions instead. 
  

• Best practice is to close all necessary tabs in Arryved Service under this employee or specific cash drawer. Any tabs left open won’t be included in the report.

• If using paper receipts to collect credit card tips from guests, tips need to be entered via the Individual CO button In Arryved Service, before printing the report. Any Cash tips you want included in this report must be entered this way as well.

Limitations

• The Individual CO report only shows sales data for the employee who printed the report under their own log-in code. 

• The individual CO pulls data from the entire location including all Venues this employee was working under.

• Depending on the preference set at your location, tabs are either owned by the employee who closed the tab or the employee who started the tab. Contact Arryved Support if you’d like to change this preference. 

• Tabs can be transferred to another employee for ownership. If employees own closed tabs, then the tab must be transferred after it’s closed for the employee to own it on their closeout report. 

How It Works

The Individual CO has two functions, 

1. To manually add tips onto their respective tabs or adjust a tip.

2. To use for an individual cash bank closeout (whether that be an individual employee or individual cash drawer). 

1. To Add / Adjust Tips

If you collect tips and signatures by paper receipts, tips need to be added to their respective tabs on the Individual CO screen. 

If you collect tips digitally, card tips will already be added to their tabs, but any cash tips can be added in this way. You can also use this method to adjust a tip if needed. 

1. Log into Arryved Service.

2. Tap STAFF from the top navigation bar.

3. Tap Individual CO in the Closeout section.

4. Use the search bar at the top to search for a tab by name or check #. 

5. Tap Tip next to any tab to add or adjust a tip entry. 

6. Tap Exit to leave the individual CO screen. 

2. To Perform a Closeout

1. Once tips are entered and adjusted, on the same screen, tap Print on the bottom left. 

2. Count your cash drawer. 

3. Use the Location CO Report to manage your cash sales drop for that individual cash bank. 

Notes

• The remaining balance should be your intended starting drawer amount and potentially any cash tips that may have made their way into the drawer. 

• You don’t need to batch your sales in Arryved Service. The system does so automatically the following morning. 

Individual Employee Closeout

If you’re using the individual CO report so that employees can manage their own cash banks, here’s what you need to know: 

• Employees will use their own log-in code when using Arryved Service. Tabs they’ve managed should be owned by them. 

• When the employee is ready to perform their own cash bank closeout, they’ll print the Individual CO report while logged in. All their tabs need to be closed. Any tabs that need to remain open must be transferred to another employee and won’t be included in their report.

Individual Cash Drawer Closeout

If you’re using the Individual CO so that each of your cash drawers can manage their own cash bank and perform their own closeout, you’ll need to create a Ghost Employee for each cash drawer. Here’s what you need to know: 

• A Ghost Employee is a fake employee added to your Arryved Portal that’s given a login code and any necessary permissions. The Ghost Employee's name should represent the cash drawer, such as “Bar 1.” 

• You’ll need to create a Ghost Employee Labor Role to assign to the Ghost Employee. This Labor Role won’t be a tipped role and won’t require a clock-in. Give this Labor Role any Permissions needed to manage tabs under this cash drawer.

• All employees working under that cash drawer will log into Arryved Service using the same Ghost Employee login code so all tabs are associated with the one Ghost Employee.

• Employees can clock in and out using their own code to track hourly pay, but use the Ghost Employee code to log into a device to take orders and manage tabs. 

• At the end of the shift, the closing employee will print the Individual CO report under the Ghost Employee login. 

Close-out Button

The Close-out button, located in the Individual CO report, can be used to give the individual employee or Ghost Employee a clean slate for the next closeout. This is commonly used if an employee is working 2 shifts in one day. They can close out their cash bank for their first shift, tap the Close-out button, and now have no tabs assigned to them heading into the next shift. 

Reset Individual CO

The Reset Individual CO button is located on the STAFF screen. This can be used to restore the employee’s tabs if the Close-out button was hit by mistake. 

Related Articles

How To Read The Closeout Reports 

ACH FAQs

Transfer a Tab

Building Labor Roles

Creating And Editing Employee Profiles