How To Change An Order On A Tab

How To Change An Order On A Tab

What Is The Running Tab Screen?

In Arryved Service, you can see the details of each order on a Tab from its Running Tab Screen. From there, you can make an update to one of the orders already placed. Here’s what you can modify: 

  • Add or remove (void) Items.

  • Change the quantity of an Item ordered

  • Change the Seat Number assigned

  • Update Modifiers

Prerequisites

  • To remove (void) items from an order in Arryved Service, you must be logged in with a Labor Role that has the ORDER ITEM VOID Permission. 

Limitations

  • If a partial payment was made on a tab, the remainder of the tab can’t be changed in any way, it can only be closed out.  

How It Works

Get To The Running Tab Screen

  1. From the TAB screen in Arryved Service, tap on any tab.

  2. Tap Details from the Running Tab window. 

  3. Each order placed is separated by sections. Look for the order you want to modify and tap the 'Change' button above it.

  4. The order will reopen, make any necessary changes, and then tap Send to save them. 



What To Change

Adjust Modifiers

  1. To change a Modifier Group selection or remove an Item Modifier, tap on the Modifier under the ordered Item.

  2. The Modifiers Screen will appear. Here’s what you can do:

    • Tap on the ‘x’ next to an applied Modifier to remove it (see applied mods unde the Item at the top).

    • Tap on a Modifier Group to open it’s choices and make a selection.

    • Use the Search bar to find an Item Modifier and apply it with the Use the Add/No/Sub actions.

    • Change the Seat Number assignment by tapping the numbered square button to the left of the Item name. 

  3. Review the changes and tap Done.

  4. You’ve now exited the Modifier screen. Tap Send to save changes. Feel free to make other changes to the order before sending.

Change The Quantity Or Remove Items

Change the quantity of an Item ordered or completely remove it from the order.


Quantity buttons are only available in Venues that have the “Enable Quantity Input” box checked in their Venue’s configuration. If unchecked, the same buttons in Arryved Service will represent Seat Number rather than quantity. 


Furthermore, the ORDER ITEM VOID Labor Role Permission is required to remove Items or decrease the quantity of an Item ordered. 

Tap on the numbered buttons to the left of an Item to change the quantity (if you have quantity enabled a this Venue). Use the minus icon to decrease the quantity by one or remove it from the order. 

Change the Seat Number 

Seat Numbers are available in your Venues by default if the 'Enable Quantity Input' box is left unchecked in the Venue’s configuration. 



Tap on the numbered buttons to the left of an Item to change the Seat Number assignment (if you have quantity disabled at this Venue, meaning Seat Numbers are enabled). 

P.S. If you have the ‘Use both Seat Number and Quantity buttons’ Location Preference enabled, you’ll see both on this screen! Whoo! 


Save Your Changes

After you've made changes to the order, save your work by tapping the Send button from the order screen! You’ll see your changes reflected back on the Running Tab Screen.

Related Articles

How To Void Items or Orders

How To Create Item Modifiers

How To Create Forced Modifiers