What Is The DynaFlex II Go?

The DynaFlex II Go is Arryved’s latest EMV card reader that offers tap, dip, swipe, and digital wallets all in one! The DynaFlex is exclusive to Arryved Pay, our end-to-end payment solution with in-house payment processing. Use this guide to learn more about the DynaFlex II Go card reader. 

Key Benefits

• A card reader that offers tap, dip, swipe, and digital wallets all in one device.

• Place a card-on-file with EMV.

• EMV offers a more secure payment technology that reduces fraud and chargeback risk.

• Leasing options are available with a lifetime warranty. 

Prerequisites

• To be eligible for a DynaFlex II Go card reader, you must be processing on Arryved Pay. 

• You must update Arryved Service to version 2.13 or higher on all your POS devices with a DynaFlex II Go card reader. You’ll want to keep Arryved Service up to date at all times to ensure you’re operating with the latest improvements.  

Limitations

• Treat your DynaFlex with care. Be careful not to drop, hit, or shake the reader. If it endures too much physical damage, it may go into Tamper Mode and will need to be swapped out for a new one. 

• If you’ve opted out of Preauthorization with Arryved, your card reader may not be able to detect expired cards or start a tab with digital wallets.

• Digital wallets will not grab the cardholder’s name when starting a tab. A Tab Name will need to be manually entered or a Table Number selected. 

• If the POS device is offline or in Offline Mode, it will not grab the cardholder’s name when starting a tab. Offline Mode also can’t detect expired cards. 

• The DynaFlex II Go doesn’t support gift cards with Track 1 data. Track 2 is supported. You won't need to worry if you’ve purchased gift cards from one of our recommended suppliers (eCard Systems or 4ics). 
  

How It Works

Tap

Present an EMV-supported card or digital wallet to the center of the card reader for a tap. Wait for a single beep to indicate a successful transaction. 

Dip

Dip the EMV chip on a card into the card reader’s port. 

Swipe

The swipe function becomes available if tap or dip fails 3 times. Swipe is used as a backup method on this card reader. 

Card-on-File

The DynaFlex II Go with Arryved Pay allows you to leave a card on file with tap, dip, or digital wallet! 

This is a fairly new concept in the payments industry, so there are some limitations you must know about: 

Card Tap

Most of the time, tapping a card against the reader to start a tab will grab both the card info and the cardholder's name. Hooray! But beware, this method doesn’t work 100% of the time because there are some banks that won’t allow the cardholder's name to be revealed. 

Digital Wallet Tap

Starting a tab by tapping an Apple Pay or Google Pay digital wallet won’t grab the cardholder's name.

1. You must manually enter a Tab Name or select a Table Number to save the tab. 
   

Dip

Most of the time, dipping the card chip into the reader to start a tab will grab both the card info and the cardholder's name. Hooray! But beware, this method doesn’t work 100% of the time because there are some banks that won’t allow the cardholder's name to be revealed. 

Buy Or Lease

You have the option to purchase the DynaFlex II Go card readers in full or lease them for a monthly cost:

Buy

• Save money on the total price of the hardware.

• One-year manufacturer’s warranty included. 

Lease

• Pay less upfront.

• Warranty is extended to the full lease term. 

Battery Life

• It’s strongly encouraged to charge your DynaFlex card readers at the end of each day to avoid a disruption in transactions the next day. 

• The battery may take up to 5 hours to fully charge using a USB-C cable.

• The card reader may have a hard time connecting to the POS when the battery level dips below 10%. 

• Pro Tip! In Arryved Service, when your card reader is paired, you can see its current battery level percentage in the top navigation bar next to the wifi and printer icons. 

• Pro Tip! If your reader is attached to your POS device, try connecting a double-sided USB-C charger between the reader and the POS device. This will keep your reader charged and speed up the connection without draining your POS battery. 

Mounting

DynaFlex II Go card readers can either be mounted directly to your POS device to move freely with the device. Or, you can keep it stationary in its charging dock behind a bar or countertop. 

If mounting to a POS device directly, attach the mounting clip to the device so the reader itself can be easily removed for charging, replacement, or accessing the serial number on the back. 

Stand-Alone Charging Dock

Attached to a Tablet or Handheld Device

Arryved Pay

What's Arryved Pay? 

Arryved Pay is our new, end-to-end, complete payment solution. With Arryved Pay, you’ll enjoy access to best-in-class hardware, a streamlined payment gateway and processing, cutting-edge payment capabilities, enhanced security, and breach protection. Essentially, it means we are bringing much more of the payment processing capabilities in-house, allowing us to better support your business!

Why Switch? 

The new DynaFlex II Go supports tap, dip, swipe, Apple Pay, Google Pay, EMV card-on-file, and Offline Mode, and is designed to process payments through Arryved Pay. In order to access the new and improved card readers, you’ll need to upgrade to Arryved Pay. We no longer process with TSYS.

• To learn more, read our Arryved Pay FAQs. 

• Ready to switch from TSYS? → Schedule a discovery call here

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