How To Create Online Venues

How To Create Online Venues

What Are Online Venues? 

Your online Venues are created in your Arryved Portal and used for your Arryved Online Store. Creating separate online Venues allows you to curate unique menus for online ordering that can be different from your regular on-premise menus. Online Venues also have a more dynamic menu sorting tool that’s helpful for organizing your menus in a way that online shoppers can easily navigate through. Use this guide to set up your Venues for your Arryved Online Store.

Prerequisites

  • If you’re setting up your Arryved Online Store now, begin with the Arryved Online Setup Guide and follow the steps in order. This is step 2 of the Setup Guide.  

  • To create and edit online Venues, you must be an Arryved Portal Super Admin or an Admin with one of the following Permissions:

    • VENUE CONFIGURATION

    • ALL ACCESS

    • FULL ADMIN

Limitations

  • If you only create one online Venue, all of your online Order Modalities will have the same menu offering. To have separate menus, you need separate Venues. 

How It Works

How Many Online Venues Do I Need? 

When it comes to online ordering, there are 5 Order Modalities you can set up and offer to your online shoppers: 

  • Pickup 

  • Curbside

  • Delivery 

  • Shipping

  • In Person

Learn more about the Arryved Online Order Modalities here. 

You must create at least one online Venue to activate these Order Modalities. However, you can create up to 5 separate Venues for each Modality if needed.

Here’s what to consider: 

  • A common setup is to have one online Venue for the three To-go Modalities, a second Venue for online ordering In Person, and a third Venue for Ship It

    • Online - To-go (Pick-up/Curbside/Delivery)

    • Online - In-person Service

    • Online - Shipping


  • If you want all 5 Modalities to have their own menu, you’ll need to create 5 separate online Venues for each one. 

  • If any Modalities have the same menu offerings, they can live under the same Venue. 

  • The only other reason you may want to separate out the Modalities in different Venues is so the Modalities can have their own ORDER screen in Arryved Service where you can toggle to see the list of orders that came from that Venue alone when toggled to the Venue view. 

How To Create An Online Venue

Once you’ve decided how many online Venues you need, follow these steps to create them,

  1. Log into your Arryved Portal

  2. From the left side navigation, click Venue.

  3. Click the Plus Sign (+) at the bottom of your Venue list.

  4. Give your Venue a  Description (name) and Short Form (nickname) that represents the online Venue accurately. 

  5. Click Create.


Make It An Online Venue

From your newly created Venue, look for the Venue Type dropdown at the top and select ONLINE


There’s one main benefit to this ONLINE Venue Type, and that’s the ability to sort your menus and menu items more dynamically, which comes in handy for your Online Store. 

  • We’ll get into that later during your Arryved Online setup process, but here’s a sneak peek → How To Sort Online Menus.

Configure The Venue

On the right side of the Venue page, click Edit Configuration

  • Read How To Configure Venues if you need a refresher. 

  • These are our suggested (though optional) Venue Settings for your online Venues:

    • Enable Venue Tips

  • Enable Returns

  • Enable ORDER Screen ← This enables a separate screen in Arryved Service (for this Venue), used to manage online orders. 

  • Don’t forget to click Save!


Next

If you’ve been following along, please return to your Arryved Online Setup Guide and continue to Step 3. 


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