A closeout is a process of closing an active cash drawer at the end of a shift or the end of the day. Closing a cash drawer involves counting the cash and balancing the drawer so the remaining balance is its intended starting balance. There are different types of closeout reports you can use to best meet your business’s closeout needs. This article gives you an overview of the different closeout types.
To View the Location, Venue, or First / Second / Third Closeout, you’ll need the REPORTS Labor Role Permission.
The starting till balance isn't part of the closeout reports. You can report that using Cash Actions or manually calculate it into your nightly closeout.
There are 4 different closeout reports you can use depending on how you’d like to perform your closeout. These reports are found in Arryved Service on the STAFF screen.
Location CO
Venue CO
Individual CO
First/Second/Third CO ← (under the Reports button on the STAFF screen).
The Location CO report is the most basic closeout type. This report shows a breakdown of sales totals for your entire location. It's useful for locations using one cash bank with either a single cash drawer or the bank is split between multiple cash drawers with the intent to combine at the end.
Learn more about the Location CO.
The location uses one cash bank with one cash drawer.
The location uses one cash bank split between multiple cash drawers to be combined into one closeout.
The simplest type of closeout.
Locations that use tip pooling often use the Location CO because they don’t need to track employees’ individual banks.
You can manage drawer changes between shifts.
The Venue CO report is similar to the Location CO report, but the sales totals are pulled from the specific Venue that the report was printed under in Arryved Service. This report is useful to locations that manage different cash banks in their different Venues.
Learn more about the Venue CO.
Different Venues within the location have their own cash bank. No more than one cash bank per Venue.
Can view a sales breakdown specific to a Venue.
Can manage drawer changes between shifts.
The Individual CO report shows a breakdown of sales totals for the employee who prints the report.
Learn more about the Individual CO.
If you have the Cash Actions feature enabled, learn about the Individual CO With Cash Actions.
Employees track their own cash banks and want to cash out at the end of their shift each day.
There are multiple cash banks in a single Venue that need to be closed out separately.
In this scenario, you can create a Ghost Employee in your Arryved Portal. The Ghost Employee should be named something that represents the cash bank such as “Bar 1.” All “real” employees working under Bar 1 will log into Arryved Service using the Ghost Employee’s login code, and at the end of the shift, someone will print the Individual CO report under that same ghost login and perform that drawer's closeout.
Each Cash Drawer that needs its own individual closeout will have its own Ghost Employee.
You can narrow down a closeout to a specific employee(s) or specific cash drawer(s).
Can manage drawer changes between shifts.
Can be used to track sales performances for employees.
Gives greater accountability to employees since all their own actions are tied to their own closeout.
The First / Second / Third CO involves custom drawer changes at fixed times, in between shifts.
This report lives in the STAFF screen under the Reports button. Once you tap Reports, there will be up to 3 buttons labeled First, Second, and Third depending on how many custom shift times you have set up.
First shift reports open to the end of the first shift time, the Second report pulls from the end of the first shift to the start of the second and so on.
If the report is printed before the end of its shift time, only tabs that are closed at the time it was printed will be included in the report.
Learn more about the First/Second/Third CO.
The location wants to complete cash drawer closeouts at set custom times to perform a drawer change at those times.
Custom drawer change times.
Individual CO With Cash Actions
How To Read The Closeout Reports