Generally speaking, "Modifiers" are customizations or adjustments that your guests can request for their food and drink. They can also provide special instructions to your kitchen or bar to prepare their Menu Items as requested.
In your Arryved POS, “Item Modifiers” are the individual modifications you'd like to offer.
“Modifier Groups” let you group Item Modifiers together for easy ordering. You can then add any of those Modifier Groups to any Inventory Items, so that staff and guests are prompted to make the necessary choices to go with those Items when ordered.
You are using Arryved Online Store or OpenTab or both.
To apply Forced Modifiers to Inventory, you must be a Portal Super Admin or an Admin with one of the following Portal permissions:
INVENTORY
ALL ACCESS
FULL ADMIN
Menu Item: Cheeseburger
Modifier Group: Choice of Cheese
Item Modifiers in this Group: Cheddar, Swiss, Pepper Jack, Gouda
Applied to the Inventory Item: Apply this Modifier Group to the cheeseburger Item, and the guest will be prompted to select one of the cheese options when they order the cheeseburger.
Order of Events
Create Item Modifiers
Create Modifier Groups
Add Modifier Groups to the desired Inventory Items
Use the links in each step above to access full instructions for that step.
If you want guests to be able to order from a Modifier Group when the Item is ordered through your Arryved Online Store or OpenTab, there’s one setting you must have in place:
When assigning a Modifier Group to the Item, make sure “ALL” or “ONLINE” is selected in the fourth row.
ALL: means this Modifier Group will be shown with this Item when ordered in Arryved Service, Arryved Online, and OpenTab.
ONLINE: means this Modifier Group will only be shown with this Item when ordered through Arryved Online Store and OpenTab, but not to staff in Arryved Service.
Here’s a cheeseburger example. The guest is required to make just one selection for the Meat Temperature, 1-2 selections for cheese, and has the option to add additional toppings.
Any Required Modifier Groups assigned to the Item will be labeled “Required” and display the minimum number of choices needed. The guest will not be able to add the Item to the card until the requirement is fulfilled.
Optional Modifier Groups are there for convenience, but the guest is not required to make a selection. These will be labeled “Optional” and display the maximum number they can select up to.
Guests can specify if they want to add or substitute anything else using the freeform Notes field. Make sure you have the "Turn Additional Notes off for all items" setting unchecked in your Online Store Settings.
Head to your Online Store or scan an OpenTab QR code, begin to order the Item with the Modifier Group(s) attached, and see how it looks!