What are Location Assets?

Location Assets are images used to customize your Arryved POS to represent your brand. In the Location Assets page in your Arryved Portal, you can upload your logo, banners, and background images that’ll display across the various Arryved products you may use. This guide shows you how to upload Location Assets and where they become visible. 

Prerequisites

• Please resize your images according to the size requirements for each asset. Size requirements are outlined in this guide and also shown next to each asset in your Arryved Portal. 

• To add or edit Location Assets, you must be an Arryved Portal Super Admin or an Admin with one of the following Portal Permissions:
  

• LOCATION SETTINGS

• ALL ACCESS

• FULL ADMIN

• MODIFY SALES TAX

• ONLINE ORDER SETTINGS
  

Limitations

• Location Asset files must be in JPEG or PNG format. PDF or other file types are not supported. 
  

• Location Assets related to Arryved Insider will show a black background if the image uploaded has a transparent background. To avoid this, use images with a white background rather than transparent.

How It Works

The Location Assets are grouped into sections in your Arryved Portal. You can upload assets in the Logo, Arryved Insider, and Arryved Online & OpenTab sections. The other two sections on this page are not in use at this time. 

1. Head to your Arryved Portal. 

2. From the left side navigation, click Location Settings.

3. Click Location Assets.

4. Click the right-pointing arrow next to a section to expand the Location Assets available there. 

5. Click Change next to the asset you’re ready to upload. 

6. Find the correct asset from your computer and click Open. 

7. Click Save after each asset you upload.

*Be sure to check the size requirement for each asset and resize your images accordingly before uploading. 

1. Logo
   

In the Logo section of the Location Assets page, there are two assets to upload:

• Logo / Load Icon

• App Header Logo
  

Logo / Load Icon

This is your brand’s main logo. It’s the only asset shown in your Arryved Service POS. Anywhere you see a logo in Arryved Service, this is the one. This logo is also displayed in the top left corner of your Arryved Portal. Lastly, it’s shown in your Arryved Insider Portal at insider.arryved.com. 

• This image should be a compact logo [200 x 200 pixels]. 
  

App Header Logo

This logo is required if setting up an Arryved Insider loyalty program. It’s displayed in the  Insider Offers that are emailed out to your Insider Members.

• This image should be a compact logo [200 x 200 pixels]. 
  

2. Arryved Insider 
   

These next two assets available under the Arryved Insider section of the Location Assets page are also required to upload if setting up an Arryved Insider program:

• Background

• Email Header
  

Background

If you have a public Arryved Insider program, your guests can sign themselves up to become an Insider Member after they close their tab in Arryved Service. The signup page displays this background image. 

• This should be a portrait-style image: [700 x 1050 pixels].

• If the background of the image is transparent, then the background becomes black when uploaded. 

• It’s recommended to lower the opacity of the image and for the objects in the image to be located in the bottom ⅔ of it so the image doesn’t clash with the fields of the signup form (see image example below).
  

Email Header

This image is shown across the top of the Insider Offers that are emailed out to your Insider Members. 

• This should be a banner-style image: [600 x 210 pixels].

• If the background of the image is transparent, then the background becomes black when uploaded. 
  

3. Arryved Online & OpenTab
   

The Location Assets uploaded in the Arryved Online & OpenTab section are shown in both of those Arryved channels. If you want your Arryved Online Store and your OpenTab channels to have different assets, you can override one or the other in the Online Store Settings or OpenTab Settings pages in your Arryved Portal.

Custom Header: Logo

This is the logo shown across the top of all pages/screens in your Arryved Online Store and OpenTab. It lays over the top of the Custom Header: Background. 

• This should be a compact logo: [200 x 200 pixels optimal, Max 610px width & 120 px height].

Custom Header: Background

This is a banner shown across the top of all pages/screens in your Arryved Online Store and OpenTab. The logo is displayed on top of it. 

• This should be a banner-style image [1200 x 150 pixels].
  

Gut Check!

Once assets are uploaded, see if they’re to your liking, and make any adjustments as needed. Open Arryved Service, head to your Arryved Online Store, Scan an OpenTab QR code, and send a test Insider Offer to take a look at all of your assets in action!

• See if your Location Assets are showing in their intended places. 

• Make sure colors, graphics, and text are readable.

• Make sure images are correctly sized and not distorted. 

Related Articles

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Arryved Online Marketing Assets

Arryved Insider Overview (For Merchants)

How To Create And Send Insider Offers

Arryved Online Overview

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OpenTab Overview