Epson KDS Configuration

Epson KDS Configuration

Overview

If purchased through Arryved, your KDS hardware will be initially configured by an Arryved Specialist based on the KDS Setup Questionnaire you received. If you need to modify your configuration or if your hardware was outsourced, the steps below will guide you through any configuration needs. You can navigate to the relevant step for a specific task. If you are configuring a KDS from scratch, please follow the steps in order. You will need to install the KDS Configuration Utility on your Windows PC if you haven’t already (Step 1). 

Prerequisites

  1. You have begun with the KDS Setup Guide.

  2. You completed Step 1 and decided on Single Screen or Multi-screen setup.

  3. You completed Step 2, reviewed the Hardware Checklist, and received your hardware.

  4. You completed Step 3 and set up your hardware with the KDS Hardware Setup (Single Screen) or Hardware Setup (Multi-screen).

Limitations

  • Touch screen monitors are not supported. 

  • A PC Windows 7 or higher is required to use the Configuration Utility. Mac not supported. 

  • You can customize color options for your Order Tiles, but color coding based on item types ordered is not available.

  • 13 character limit per line in an Order Tile.

  • Tab Tags cannot be displayed in a KDS. (For example, togo, pick-up, etc.).

  • Does not indicate pick-up times from Arryved Online orders. 

  • Arryved sends data to the KDS, but the KDS does not send data back to Arryved. Reporting in Arryved will pull data from orders sent through Arryved Service as usual.

KDS Configuration

Step 1: Install The KDS Configuration Utility

Step 2: Configuration Utility Settings

Step 3: Customize The KDS Order Tiles

Step 4: Customize The KDS Display

Step 5: Configure Your KDS Devices

Next

Now that you have configured your KDS, it's time to connect it with Arryved.


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