Gift cards are great for gift-giving and keeping a smile on those friendly faces that frequent your establishment! If gift cards are a must-have for your business, Arryved can help. This article tells you everything you need to know about using gift cards with Arryved.
Have you used gift cards with your previous POS company? See if they’re compatible with Arryved,
In Arryved Service, if a guest is entering a tip with a gift card payment, the total + tip can't exceed the remaining balance on the Gift Card.
Let’s say a guest has a $10 Gift Card and their tab is $8.50 before tip. The guest can only tip up to $1.50, otherwise, the payment will fail.
Gift Cards can’t be used to open a tab.
Gift Card sales or payments can’t be done with a device that’s in Offline Mode.
When purchasing new Gift Cards, make sure they have a 13+-digit number, and track 2’ data with a magstripe.
We like to order Gift Cards from eCard Systems, but you can use another source you’re familiar with.
The sale of a Gift Card is reported as a liability because you have accepted payment in exchange for a promise of goods at a later time.
When a Gift Card is used as payment, your gift card liabilities decrease.
Gift Card sales don’t collect tax. Tax is collected on the items that are purchased with the Gift Card later.
Your Arryved Portal is where you’ll create and manage your Gift Cards.
Create a Gift Card Inventory Item to sell physical and Digital Gift Cards with.
Use the Gift Card Tool to manually create, edit, or view a specific Gift Card.
Use Arryved’s Gift Card reporting to help keep track of your Gift Card Sales, liabilities, and operations.
Like any other Item you’re offering for sale, a Gift Card is an Inventory Item that can be sold through Arryved Service or Arryved Online.
Some of Arryved’s Item Tags have superpowers. Adding the GIFTCARD Item Tag to an Inventory Item tells the system that the Inventory Item is a Gift Card! You can sell a physical Gift Card in Arryved Service or a Digital Gift Card through your Arryved Online Store. The Item Tag will also make the Item a liability when sold for accurate accounting.
Create new Gift Cards
Load more balance onto existing Gift Cards
Remove a balance from a Gift Card
View a Gift Card’s details
Modify a Gift Card’s details
Here are the reports in your Arryved Portal related to Gift Cards.
List of gift card sales in Arryved Service. Doesn’t include gift cards created by the Gift Card Tool in Portal.
Displays a list of all gift cards and their current balance with a summary line wit the total gift card liability.
If a Gift Card isn’t working properly (i.e. it won’t swipe) it will likely land on the Gift Card Collisions report. The report may have some helpful information that can help you investigate the issue. Use the Gift Card Tool to make any adjustments you need,
Shows total Gift Card sales and Gift Card payments for the days selected in the report.
Shows a list of actions made to Gift Cards or house accounts in the Gift Card Tool.
In Arryved Service, you can,
Sell Gift Cards
Accept a Gift Card as payment
View a Gift Card’s balance
Remember the Gift Card Inventory Item you created in your Arryved Portal with the Gift Card Item Tag? Well, now you can sell that item to your guests in Arryved Service! When ordered, it’ll prompt you to enter a desired card balance and the price of the Gift Card becomes that value. When payment is accepted by the guest, the Gift Card loads with that balance.
On the Payment Options screen in Arryved Service, you can swipe a Gift Card through the card reader or manually enter the card number.
Oftentimes, a set of Gift Cards each begins with the same long string of numbers such as 000000. This is known as the prefix. You can set up Gift Card Prefixes, so in the event that you need to manually enter a gift card number in Arryved Service, you can save time by tapping one button to enter the prefix.
On the STAFF Screen in Arryved Service, there is a Gift Card Query button. Tap it to swipe the card and view its balance. Or, tap the three vertical dots there to manually enter the card number.
Set up Digital Gift Cards to sell through your Arryved Online Store. Physical or Digital Gift Cards can be used for purchases online as long as they have a PIN.
If you need to make an adjustment to a large amount of Gift Cards at one time, let's say 30 + cards, you'll need the help of an Arryved Support Specialist.