Purchasing Arryved Hardware

As a new launching Merchant with Arryved, you’ll need to get your hardware set up to best meet your business needs. Use this guide to aid you in your hardware purchase. It’ll show you what we offer and what to consider to make the best hardware selections for your service model.   

What We Offer

You’re free to browse the Arryved Hardware Catalog for a full list of the hardware products we offer, with specs and pricing. 

Here’s what you’ll expect to find:

• POS Android tablets

• POS Android handheld devices

• Card Readers 

• Ticket and receipt printers

• Kitchen Display System (KDS) hardware

• Arryved Print Controller

• Cash Drawer

• Barcode Scanner

• Accessories

What To Consider Before Purchasing

Service Model

How you serve your guests plays an important role in your hardware setup. Here’s what to consider: 

Counter Service: Are your guests coming up to a counter or window to place orders? 

Full Table Service: Are staff members providing full table service? 

Hybrid: Do you offer a little bit of both? 

Pos Devices

Arryved offers Tablet and Handheld options for your POS devices. 

Tablets

• Larger POS devices are 11” Android tablets. 

• Tablets can be placed in a metal stand to be stationed on a counter or moved around (they aren’t too heavy even with the stand). Or, placed in a protective foam sleeve to move about even more freely. 

• Tablets are recommended for counter or hybrid service models. Even if you solely provide table service, you may consider a tablet stationed at your bar. 

Handhelds

• Handhelds are the size of an Android smartphone. 

• They can be held in one hand and typically fit in a server's apron, pocket, or fanny pack. 

• Handhelds are generally sold in their protective case with their supported card reader attached to the back, but those 3 items can be sold a la carte if preferred. 

• Handhelds are recommended for table or hybrid service models.

Card Readers

Arryved currently offers the MagTek DynaFlex II Go card reader that supports tap, dip, swipe, and digital wallets all in one! 

• You’ll need one card reader per POS device.

• You may want to consider purchasing an extra reader or two for backup in case a reader breaks or the battery dies during service. 

• You have the option to buy or lease the card readers. Leasing offers an extended warranty for the full lease term.

Learn More 

• DynaFlex II Go Overview
  

• DynaFlex II Go Setup Guide
  

• How To Transact With DynaFlex II Go
  

Accessories For Tablets & Card Readers

Tablets are accessorized to meet your mobility needs. Here’s what to consider when purchasing accessories: 

Metal Stands

• Use for POS tablets that’ll remain (mostly) stationary.

• The metal stand keeps the tablet sturdy and props it up closer to eye level. 

Foam Protective Sleeve

• Use for POS tablets that’ll be moving about more freely.

• The sleeve is simply a protective cover that’s lightweight and helps prevent damage from dropping and spillage. 

Printers And KDS

Orders placed in your establishment can be sent to printers to print prep tickets or display on KDS screens. That’s entirely up to you. 

Printers

Arryved supports Thermal and Impact Epson printers with Ethernet or Wireless options.

• Thermal Printers: Apply text by heat, since they are heat sensitive, they’re not recommended to live in the kitchen. They’re generally used for guest receipts or bar tickets. They print on single-ply thermal paper.

• Impact Printers: Use ink and support single-ply or two-ply paper. They are generally used for kitchen tickets.  

• Ethernet or Wireless: Both printer types are offered in an Ethernet or Wireless version. Arryved strongly encourages the Ethernet printer if it can be hardwired to your router. The hardwire approach is always more reliable than Wireless, use it where you can. 

Fresh KDS

Arryved is partnered with the best KDS in the biz! Fresh KDS. You’ll need a separate subscription plan with them that integrates with your Arryved POS. Learn More: 

• Fresh KDS Integration Overview

• Fresh KDS Hardware Overview

Arryved Print Controller

If you plan on using Arryved Online or OpenTab by Arryved, you’ll need an Arryved Print Controller if orders from those channels will print tickets. Print Controller acts as the middleman between your printers and orders from outside sources (i.e. guests’ smartphones or home computers). 

Keep in mind, even when using Fresh KDS with OpenTab or Arryved Online, you’ll still need a Print Controller if orders from those channels print to your bar printer, if you use Print on Bump, or have a failsafe printer setup. Any printing from OpenTab and Arryved Online orders requires a Print Controller. 

• Arryved Print Controller Overview

Cash Drawers & Barcode Scanners

Cash Drawer

• You can connect your cash drawer with your POS tablet and printer so it can be opened digitally, or you can simply open it manually with a key. 

• To open your cash drawer digitally, you’ll need a Thermal Epson printer. 

• Read the Cash Drawer Setup Guide to see how the drawer is opened through Arryved Service. 

Barcode Scanner 

• Arryved offers a barcode scanner to quickly order items that have a barcode. You can set up barcodes and SKUs in your Arryved Portal. Read the SKU & Barcode Setup Guide to learn how.

Sourcing Your Own Hardware

We strongly encourage you to order your hardware from the Arryved Hardware Catalog. Here are the benefits:

• Guaranteed compatibility with our system.

• Printers and POS devices are sent to you pre-configured.

• Issues can be handled by Arryved’s award-winning Support Team. Read the Arryved Hardware Support Policy. 

• You’ll have access to our Hardware Return Policy.

We understand if you want to make your own hardware purchases outside of the Arryved Catalog. Here’s what you need to know: 

• You won’t have access to the benefits mentioned above.

• Card Readers must be purchased from the Arryved Catalog because they are approved by and encrypted with our payment processor. No exceptions. 

• If you want your Cash Drawer to connect to your printer and Arryved Service, you’ll need a standard APG Cash Drawer with an RJ12 Cash Drawer cable. You’ll also need an Epson Thermal printer. 

• Printers must be Epson brand and must be Ethernet or Wireless (not Bluetooth or USB).

• Additionally, printers must have the minimum firmware version to run WiFi.  Ask your Implementation Manager for the firmware version that is currently required. 

• Your Printers won’t come pre-configured from our hardware department; you’ll have to configure them yourself at home. However, your Implementation Manager will schedule a hardware installation call with you to help you through it. 

• TM-M30III Printer Setup Guide (TM Utility)

• Epson Printer Setup Guide (Ethernet)

• POS Devices must have an Operating System (OS) of Android 13 or higher. We recommend looking at the make and model of the POS devices in the Arryved Hardware Catalog and purchasing as close to those as possible. Samsung products work best with our system.

• You’ll need to configure your POS Device at home. Your Implementation Manager can help you with any questions or assistance during your hardware installation call.  

• How To Configure A New POS Device.

Next

Ready to make a purchase from the Arryved Hardware Catalog? Your Implementation Manager will help you place an order during your Launch Call. If your Launch Call has passed, simply send your CSM an email to help you place an order.  

• We ship hardware through FedEx Ground from our warehouse in Boulder, CO 80301.

• You can use the FedEx Website to estimate your shipping time.

• If you need an order expedited, please let your Implementation Manager know when you place the order.